CLEO Dental (Drs. Castro)
According to our open methodology, this clinic scored 56.7/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #13 of 14 ranked clinics · Last checked: 25 August 2026
56.7/100
Positions by Rating Profile
- Overall Transparency & Trust#1356.7/100
- Best for Expats#1256.3/100
- Best for Dental Implants#1248/100
- Best for Emergency Dental Carenot ranked
- Best Price Transparency#1141.1/100
- Best English-speaking Clinics#1162/100
- Best for Families / Childrennot ranked
- Sleep Dentistry (GA / deep sedation)#556.7/100
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ✓ General anaesthesia / deep sedation (sleep dentistry) — General anaesthesia / deep sedation documented FAQ explicitly states general anesthesia is offered for nervous surgical patients [cleo-dental-drs-castro-sedation]
Summary
CLEO Dental is a long-established family-run dental clinic (Drs. Castro) on the 18th floor of Torre Universal, Urbanización Colón, San José, marketed to US patients for implants, crowns, veneers and cosmetic dentistry, emphasizing US-trained dentists and travel/concierge assistance. The English site does not publish prices.
Strengths
- Information Transparency: 18 of 20 points.
- Reputation & Reviews: 17.5 of 20 points.
- No red flags identified in public sources.
Weaknesses
- Price Transparency: 0 of 15 verifiable points (missing: prices or price ranges published; cleaning price listed; filling price listed; crown price listed; implant price listed; consultation price listed; x-ray / imaging price listed)
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
18 / 20
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
Price Transparency
0 / 15
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
Reputation & Reviews
17.5 / 20
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ◐ | Google rating (Bayesian-adjusted) as of 2026-08-25 [cleo-dental-drs-castro-refresh] | 5/6 |
| ◐ | Google review volume [cleo-dental-drs-castro-refresh] | 1.5/3 |
| ✓ | Review recency [cleo-dental-drs-castro-refresh] | 3/3 |
| ✓ | Clinic responds to reviews The owner replies to reviews on Google: 8 of the 11 reviews read carry an owner reply, 7 of them to reviews from the last 12 months; the latest reply is dated 2026-06-30 (to a review of 2026-06-30). [cleo-dental-drs-castro-deepen-4] [cleo-dental-drs-castro-gbp-2026-09-26] | 2/2 |
| ✓ | No recurring complaints Only 1 of the 63 Google ratings is 1–2★ (1.6 %), and 1 of the five lowest-rated reviews read scores 3★ or below, too few to repeat one complaint three times (1★ 1 / 2★ 0 / 3★ 0 / 4★ 0 / 5★ 62). [cleo-dental-drs-castro-deepen-3] | 2/2 |
| ✓ | No suspicious review patterns No burst and no templated texts: the 11 reviews read (dated 2017-08-03 to 2026-06-30) fall on 11 different days, at most 1 five-star review falls within any 3 days, and no two open with the same wording. [cleo-dental-drs-castro-deepen-4] | 2/2 |
| ✓ | Active Facebook presence [s1] | 1/1 |
| ✓ | TripAdvisor presence [s1] | 0.5/0.5 |
| ✓ | Other review platforms Reviewed on WhatClinic: rating 4.9 from 8 reviews; the profile still gives the clinic's earlier Sabana Sur address. [s2] | 0.5/0.5 |
Medical Infrastructure
6 / 15
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
Communication & Service
6.5 / 10
How easy it is to contact the clinic, get answers, and book - especially for international patients.
AI & Search Visibility
3 / 10
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist San Jose", "English speaking dentist San Jose", "dental implants San Jose", "emergency dentist San Jose", "San Jose dental clinic for expats".
| ? | Mentioned for: best dentist San Jose | 0/1 |
| ? | Mentioned for: English speaking dentist San Jose | 0/1 |
| ? | Mentioned for: dental implants San Jose | 0/1 |
| ? | Mentioned for: emergency dentist San Jose | 0/1 |
| ? | Mentioned for: San Jose dental clinic for expats | 0/1 |
| ✓ | Structured data on website JSON-LD on the homepage declares LocalBusiness. [cleo-dental-drs-castro-deepen] | 1.5/1.5 |
| ? | Google indexing quality | 0/2 |
| ✓ | Dedicated service pages Separate pages for individual treatments are listed in the homepage navigation, e.g. /all-on-4, /all-on-6, /implants. [cleo-dental-drs-castro-deepen-2] | 1.5/1.5 |
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: not checked against public sources yet — unverified, no penalty
Dentists & professional licences
| Dentist | Specialization | Licence No. | Notes |
|---|---|---|---|
| Dr. Eduardo Castro [s1] [cleo-dental-drs-castro-doclic] [cleo-dental-drs-castro-ccdcr-575080] | General Dentistry / Prosthodontics | 575080 | Membership code in the public register of the Colegio de Cirujanos Dentistas de Costa Rica, membership of which is compulsory to practise dentistry; listed as active (checked 30 September 2026). |
| Dr. Juliana Castro [s1] [cleo-dental-drs-castro-doclic] [cleo-dental-drs-castro-ccdcr-455012] | Dentistry (University of Michigan-trained) | 455012 | Membership code in the public register of the Colegio de Cirujanos Dentistas de Costa Rica, membership of which is compulsory to practise dentistry; listed as active (checked 30 September 2026). |
| Dr. Irene Salgado [s1] [cleo-dental-drs-castro-doclic] [cleo-dental-drs-castro-ccdcr-280904] | Endodontics | 280904 | Membership code in the public register of the Colegio de Cirujanos Dentistas de Costa Rica, membership of which is compulsory to practise dentistry; listed as active (checked 30 September 2026). |
| Dr. Arnoldo Anglada [s1] [cleo-dental-drs-castro-doclic] [cleo-dental-drs-castro-ccdcr-156998] | Oral Surgery / Dental Implants | 156998 | Membership code in the public register of the Colegio de Cirujanos Dentistas de Costa Rica, membership of which is compulsory to practise dentistry; listed as active (checked 30 September 2026). |
Red Flags
No red flags identified in the public sources we reviewed.
Data We Could Not Verify
- Information Transparency: Address and map published
- Medical Infrastructure: On-site X-ray
- Medical Infrastructure: CBCT (3D imaging)
- Medical Infrastructure: Orthodontics
- Medical Infrastructure: Pediatric dentistry
- Medical Infrastructure: Emergency care
- Communication & Service: Response speed
- AI & Search Visibility: Mentioned for: best dentist San Jose
- AI & Search Visibility: Mentioned for: English speaking dentist San Jose
- AI & Search Visibility: Mentioned for: dental implants San Jose
- AI & Search Visibility: Mentioned for: emergency dentist San Jose
- AI & Search Visibility: Mentioned for: San Jose dental clinic for expats
- AI & Search Visibility: Google indexing quality
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://www.crownsandimplants.com/ |
|---|---|
| Phone | +506 4010-0366 |
| https://www.facebook.com/CLEOdentalcenter/ | |
| Google Maps | Map listing |
| Address | Torre Universal, Avenida 12, San José (Urbanización Colón), Costa Rica |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://www.crownsandimplants.com/ | name, dentists, services, English site, foreigners | 2026-07-14 |
| s2 | https://www.whatclinic.com/dentists/costa-rica/san-jose/cleo-dental | WhatClinic: clinic profile "Cleo Dental", Avenida 14, Calle 42, Sabana Sur, San José, staff Dr Eduardo Castro, Dr Irene Salgado and Dr Arnoldo Anglada as on the clinic's own team page: rating 4.9 from 8 verified reviews, the newest dated 2025-09-19 and naming Dr Eduardo Castro and Dr Juliana (checked 2026-10-01) | 2026-10-01 |
| cleo-dental-drs-castro-refresh | https://www.google.com/maps/place/CLEO+DENTAL-+Drs.+Castro/@9.93194… | most recent review posted about 1 month before 2026-08-25 | 2026-08-25 |
| cleo-dental-drs-castro-sedation | https://www.crownsandimplants.com/faqs | "Sedation and general anesthesia are options for nervous patients." | 2026-08-25 |
| cleo-dental-drs-castro-doclic | https://www.colegiodentistas.org/listado-odontologos/ | searched: ANGLADA — CCDCR registry shows ARNOLDO ANGLADA RODRIGUEZ, código 156998, especialidad IMPLANTOLOGIA ORAL, Estado Activo — matches clinic's 'Oral Surgery / Dental Implants'. | 2026-08-26 |
| cleo-dental-drs-castro-gbp-2026-09-26 | https://www.google.com/maps?cid=9947365649698567071&hl=en | Google listing read on 2026-09-26: rating 4.9 from 63 reviews; star histogram 1★ 1 / 2★ 0 / 3★ 0 / 4★ 0 / 5★ 62; newest review dated 2026-06-30; 5 of the 5 newest reviews carry an owner reply, latest dated 2026-06-30. | 2026-09-26 |
| cleo-dental-drs-castro-ccdcr-575080 | https://www.colegiodentistas.org/listado-odontologos/?data_search=5… | Public register of the Colegio de Cirujanos Dentistas de Costa Rica (Listado de Odontólogos), search by código 575080: one record — EDUARDO CASTRO SITTENFELD, no specialty listed, status Activo (active). | 2026-09-30 |
| cleo-dental-drs-castro-ccdcr-455012 | https://www.colegiodentistas.org/listado-odontologos/?data_search=4… | Public register of the Colegio de Cirujanos Dentistas de Costa Rica (Listado de Odontólogos), search by código 455012: one record — JULIANA CASTRO LAPEIRA, no specialty listed, status Activo (active). | 2026-09-30 |
| cleo-dental-drs-castro-ccdcr-280904 | https://www.colegiodentistas.org/listado-odontologos/?data_search=2… | Public register of the Colegio de Cirujanos Dentistas de Costa Rica (Listado de Odontólogos), search by código 280904: one record — IRENE SALGADO BERMUDEZ, specialty ENDODONCIA, status Activo (active). | 2026-09-30 |
| cleo-dental-drs-castro-ccdcr-156998 | https://www.colegiodentistas.org/listado-odontologos/?data_search=1… | Public register of the Colegio de Cirujanos Dentistas de Costa Rica (Listado de Odontólogos), search by código 156998: one record — ARNOLDO ANGLADA RODRIGUEZ, specialty IMPLANTOLOGIA ORAL, status Activo (active). | 2026-09-30 |
| cleo-dental-drs-castro-deepen | https://www.crownsandimplants.com/ | Homepage HTML read on 2026-10-02: JSON-LD declares the type LocalBusiness, alongside WebSite. | 2026-10-02 |
| cleo-dental-drs-castro-deepen-2 | https://www.crownsandimplants.com/ | Homepage navigation read on 2026-10-02: separate pages for individual treatments, e.g. /all-on-4, /all-on-6, /implants. | 2026-10-02 |
| cleo-dental-drs-castro-deepen-3 | https://www.google.com/maps?cid=9947365649698567071&hl=en | Google listing "CLEO DENTAL- Drs. Castro" (Dental clinic; WWJ2+RFF, Av. 12, San José, Urbanizacion Colón, Costa Rica), read 2026-10-02 in 4 review orders (lowest-rated first, newest first, most relevant first, highest-rated first): 4.9 from 63 reviews (1★ 1 / 2★ 0 / 3★ 0 / 4★ 0 / 5★ 62); 7 distinct reviews read, dated 2023-07-25 to 2026-06-30, 6 with an owner reply. | 2026-10-02 |
| cleo-dental-drs-castro-deepen-4 | https://www.google.com/maps?cid=9947365649698567071&hl=en | Google listing "CLEO DENTAL- Drs. Castro" (Dental clinic; WWJ2+RFF, Av. 12, San José, Urbanizacion Colón, Costa Rica), read 2026-10-05 in 6 review orders (lowest-rated first, newest first, most relevant first, highest-rated first, newest first, most relevant first, local-language interface): 4.9 from 63 reviews (1★ 1 / 2★ 0 / 3★ 0 / 4★ 0 / 5★ 62); 11 distinct reviews read, dated 2017-08-03 to 2026-06-30, 8 with an owner reply. | 2026-10-05 |
Change History
| Date | Change |
|---|---|
| 2026-10-05 | Read the clinic's Google listing on 2026-10-05 in 6 review orders (11 distinct reviews, dated 2017-08-03 to 2026-06-30; 4.9 from 63): suspicious review patterns false. |
| 2026-10-02 | Read the clinic's Google listing on 2026-10-02 in 4 review orders (7 distinct reviews, dated 2023-07-25 to 2026-06-30; 4.9 from 63): recurring complaints false. |
| 2026-10-02 | Read the clinic's website HTML on 2026-10-02: structured data: present, service pages: present. |
| 2026-10-01 | Summary location corrected to the clinic's current address, the 18th floor of Torre Universal (Urbanización Colón), as given on its website and Google listing; "Sabana Sur" was an earlier address. |
| 2026-09-29 | Corrected 2026-09-29: owner replies to reviews confirmed on the Google listing (owner reply dated 2026-06-30). |
| 2026-08-26 | License verification 2026-08-26 against CCDCR (no Costa Rica clinic/establishment register exists; clinic-level licensing not searched): all 4 named doctors matched active CCDCR records, two confirmed by matching registered specialty. |
| 2026-08-25 | Recorded sedation / general anaesthesia availability (informational): documented as available. FAQ explicitly states general anesthesia is offered for nervous surgical patients |
| 2026-08-25 | Re-verification 2026-08-25: confirmed website (crownsandimplants.com) live, not permanently closed; Google Maps primary listing shows a more precise location (Torre Universal, Avenida 12, Urbanización Colón) and phone +506 4010-0366, both differing from stored address/phone (recorded as corrections); captured first Google rating 4.9 (63 reviews), Maps URL, geo coordinates, and review recency (within_3_months). |
A question or a correction?
Have a question, a suggestion, or a correction to this page? Get in touch — we read every message. Verified data corrections are reviewed against sources and applied with a public change-history entry.